Shipping

At Vis à Vis Cosmetic , we believe in providing exceptional service from start to finish, including our shipping process. Please read our shipping policy carefully to understand how we handle the delivery of your skincare products.

Free Shipping within Victoria

We are delighted to offer complimentary shipping on all orders of our skincare products within Victoria, Australia. Whether you're in the heart of Melbourne or enjoying the coastal beauty of regional Victoria, your order will be delivered to you free of charge.

Estimated Delivery Time

Your satisfaction is important to us, and we strive to deliver your order promptly. Typically, orders shipped within Victoria will arrive within 2 weeks from the date of purchase. While we aim to expedite the shipping process, please note that delivery times may vary depending on factors such as order volume and location.

Track Your Order

Stay in the loop every step of the way with our convenient order tracking feature. Once your order is shipped, we'll provide you with a tracking number, allowing you to monitor its progress until it reaches your doorstep.

Order Changes and Cancellations

If you need to make changes to your order or cancel it altogether, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed promptly to ensure timely delivery.

Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your experience with Vis à Vis Cosmetic is nothing short of excellent.